Tikona uses billing cycle as tool to cheat with their customer. Let me explain you this billing cycle trick of Tikona in details.
Suppose you purchase the internet connection plan of 3 months from Tikona on the 1st of the month say, 1st of January. Then what you think of the purchase time is that you can use this service for 3 months(until 31st March), right? Wrong!!
After January and February, they will send you a mail that stated that your billing cycle completed on somewhere in March, say 16th March instead of 31st March. If you ask them, why is that? They will tell you that this is all automatic and generating from the system.
So you have already paid them for 3 months on 1st January(around 90 days), but you can only use your connection till 16th March(around 75 days).
In that mail they stated that, Tikona only charges you for 75 days and the amount of remaining 15 days is in your account(Tikona account). But now if you wish to remove Tikona connection due to any problem(a lot of problems!) they will not refund you the amount of the remaining 15 days as well as also don't allow to use any service in those 15 days.
And you can think that the amount for those remaining days for a high valued plan is very high and they will never return you the money(hard earned) or provide you service for those days. You have to continue their service to use that amount and that would almost impossible because of their poor service.
Any one from Tikona read this and want to say anything, please write your views in comments.
Please share your Tikona problems and story in comments.
Suppose you purchase the internet connection plan of 3 months from Tikona on the 1st of the month say, 1st of January. Then what you think of the purchase time is that you can use this service for 3 months(until 31st March), right? Wrong!!
After January and February, they will send you a mail that stated that your billing cycle completed on somewhere in March, say 16th March instead of 31st March. If you ask them, why is that? They will tell you that this is all automatic and generating from the system.
So you have already paid them for 3 months on 1st January(around 90 days), but you can only use your connection till 16th March(around 75 days).
In that mail they stated that, Tikona only charges you for 75 days and the amount of remaining 15 days is in your account(Tikona account). But now if you wish to remove Tikona connection due to any problem(a lot of problems!) they will not refund you the amount of the remaining 15 days as well as also don't allow to use any service in those 15 days.
And you can think that the amount for those remaining days for a high valued plan is very high and they will never return you the money(hard earned) or provide you service for those days. You have to continue their service to use that amount and that would almost impossible because of their poor service.
Any one from Tikona read this and want to say anything, please write your views in comments.
Please share your Tikona problems and story in comments.
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