Tuesday, 17 May 2016

Vodafone 297 hero recharge is trick to fool people

The hero recharge of 297 INR from Vodafone India is a very nice trick and try to lure customer into this false scheme.

Their website state that you will get guaranteed 1.25GB and then upto 10GB. Check this photo.



But as a general user we don't know some pre defined terms and condition behind this "surprise" recharge. I doubt this recharge after I did a couple of Hero recharge and got exactly 1.5GB(1.25 regular and .25 surprise) every time I do the recharge. I also ask my few friends and they told me the exact answer. 

Then I ask customer support team of Vodafone for this issue and after I replied to them more than 7-8 times and almost after 20 days they told me that this recharge has some condition that should be fulfilled to get more than 1.5GB. When I contacted the customer support team, initially they are not providing me the proper information and try to fool me with the round and round answer but at last they told me the below 3 condition.

1. Since the day cited number has been activated in Vodafone network.
2. Total amount of recharge initiated with denomination of number of transaction.
3. Average chargeable transaction initiated from your number i.e. the number of chargeable transaction you have initiated for every recharge.


So next time if you are going to recharge with Vodafone hero recharge, please check above conditions.

Any one from Vodafone read this and want to say anything, please write your views in comments.

Please share your Vodafone problems and story in comments.

Monday, 2 May 2016

Reasons not to buy Tikona: Tikona Billing Cycle Trick to Cheat Customer

Tikona uses billing cycle as tool to cheat with their customer. Let me explain you this billing cycle trick of Tikona in details.

Suppose you purchase the internet connection plan of 3 months from Tikona on the 1st of the month say, 1st of January. Then what you think of the purchase time is that you can use this service for 3 months(until 31st March), right? Wrong!!

After January and February, they will send you a mail that stated that your billing cycle completed on somewhere in March, say 16th March instead of 31st March. If you ask them, why is that? They will tell you that this is all automatic and generating from the system.

So you have already paid them for 3 months on 1st January(around 90 days), but you can only use your connection till 16th March(around 75 days).

In that mail they stated that, Tikona only charges you for 75 days and the amount of remaining 15 days is in your account(Tikona account). But now if you wish to remove Tikona connection due to any problem(a lot of problems!) they will not refund you the amount of the remaining 15 days as well as also don't allow to use any service in those 15 days.

And you can think that the amount for those remaining days for a high valued plan is very high and they will never return you the money(hard earned) or provide you service for those days. You have to continue their service to use that amount and that would almost impossible because of their poor service.

Any one from Tikona read this and want to say anything, please write your views in comments.

Please share your Tikona problems and story in comments.